King Slot Privacy Policy – Personal Data Protection in Malaysia

King Slot ("we", "us", "the Company", "the Platform") is an online casino platform operator based in Malaysia, serving Malaysian players exclusively. We take the privacy and security of every member's personal data seriously.

This Privacy Policy is designed to ensure that you — as a King Slot platform user — fully understand how your data is managed. It covers everything from how we collect your information when you register an account, make deposits via DuitNow or Touch 'n Go eWallet, and play slots or live casino, to how we protect and store that data.

Your trust is King Slot's most valuable asset. This platform is built on transparency, and this Privacy Policy is part of our commitment to being fully honest with you about how your information is used.

• This policy is in full compliance with the Malaysian Personal Data Protection Act (PDPA) 2010, including all seven data protection principles prescribed therein.
• King Slot acts as the data controller for all personal information collected through our platform.
• By registering for or using King Slot's services, you consent to the processing of your data in accordance with this policy.

King Slot only collects data that is strictly necessary to provide our services, comply with Malaysian law, and maintain platform security. We do not collect excessive or irrelevant data.

• Account registration: When you register at King Slot, you provide basic information such as your name, Malaysian phone number, and email address. This is data you supply voluntarily.
• Financial transactions: Every time you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX, Maybank2u, or CIMB Clicks, or submit a withdrawal, the transaction details are recorded for financial record-keeping purposes.
• Platform usage: Technical data is collected automatically when you use the platform — including device type, operating system, IP address, and pages visited.
• Identity verification (KYC): To process your first withdrawal or to meet regulatory requirements, we may request a copy of your identity document such as your MyKad.
• Customer support interactions: When you contact the King Slot support team via live chat, email, or WhatsApp, conversations may be recorded for training and service quality purposes.
• Cookies and tracking technologies: The King Slot website and app use cookies and similar technologies to enhance the user experience. Further details are provided in Section 9.

King Slot uses your personal data only for legitimate and necessary purposes. We do not process data for any purpose not stated in this policy without first obtaining your consent.

• Processing account registrations, deposits, withdrawals, and all financial transactions associated with your King Slot account.
• Verifying your identity (KYC) to comply with anti-money laundering (AML) requirements and applicable Malaysian laws.
• Detecting and preventing fraudulent activity, duplicate accounts, bonus abuse, and any misuse of the platform.
• Sending important communications related to your account — including transaction notifications, security alerts, and policy updates.
• Sending King Slot promotional information and bonus offers (only if you have consented to receive marketing communications).
• Provide effective customer support and resolve any disputes or complaints you raise.
• Improving King Slot's platform, games, and services based on aggregated usage patterns that do not identify individual users.
• Comply with all legal obligations, court orders, or directives from competent Malaysian authorities.

King Slot does not sell or rent your personal data to any third party. However, there are limited situations where we need to share data with trusted parties to operate our platform.

• Payment processors: Required transaction information is shared with authorised Malaysian payment providers (such as DuitNow, FPX, and e-wallet providers) solely to process your deposits and withdrawals.
• Technical service providers: Companies that assist us in managing technical infrastructure, cybersecurity, and gaming systems may have limited access to certain data under strict confidentiality agreements.
• Regulatory bodies & law enforcement: King Slot complies with all lawful requests from Malaysian authorities, including Bank Negara Malaysia, the Companies Commission of Malaysia (SSM), or the police, where required by law.
• Sharing with consent: Outside of the situations described above, we will not share your data with any party without first obtaining your explicit consent.

King Slot invests seriously in security technology and procedures to ensure your data is always protected. We employ a multi-layered security framework encompassing technical, physical, and organisational safeguards.

King Slot adheres to the principle of data minimisation — we do not retain data longer than necessary. Retention periods are determined based on Malaysian legal requirements and the original purpose for which the data was collected.

• Active account data: Retained for the duration of your active account and for a period of 5 years after account closure, in accordance with Malaysian financial regulatory requirements.
• Financial transaction records: Retained for 7 years after the transaction date, in accordance with the requirements of the Companies Act and Malaysian tax laws.
• Support chat logs: Retained for 2 years for reference and dispute resolution purposes.
• Technical data (server logs): Retained for 90 days for security purposes and technical troubleshooting.
• Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

Under Malaysia's PDPA 2010, you have legally protected rights over your personal data. King Slot respects and facilitates the exercise of all these rights.

The King Slot platform uses cookies and similar tracking technologies to ensure a smooth and personalised gaming experience. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, session management, and security. Cannot be disabled.
• Performance Cookies: Help us understand how players use the platform in order to improve its speed and usability.
• Functional Cookies: Saving your preferences such as language, display settings, and game selections for a more personalised experience.
• You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect some platform functionality.

In certain situations, your data may be processed or stored on servers located outside Malaysia — for example, by cloud service providers or international technical partners. King Slot ensures that all such data transfers are carried out with adequate safeguards in place.

• Any transfer of data outside Malaysia is carried out only to countries with a level of data protection equivalent to or greater than that of Malaysia.
• Appropriate data transfer agreements, including standard data protection clauses, are in place with all third parties that receive King Slot player data.
• King Slot does not transfer data to countries or territories identified as high-risk from a data protection standpoint.

King Slot is a platform exclusively for individuals aged 18 and above. We do not knowingly collect personal data from children or underage individuals.

• King Slot's age verification system is designed to prevent underage individuals from registering. We reserve the right to request age verification at any time.
• Should we discover that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will take immediate action to delete that data and close the account in question.
• Parents or guardians who discover that their child has registered with King Slot without permission are encouraged to contact us immediately at support@kingslot-jit.com.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by King Slot, please do not hesitate to contact us.